Support
Need a hand? Most questions are answered below. If you're still stuck, email us and a person will get back to you.
Frequently asked questions
- How do I connect my Apple TV?
- Open the OdysseyTV app on your Apple TV and it shows a six-character code. Sign in on odysseytv.app, enter the code to pair the screen with a dashboard, and the carousel starts.
- Can I show a page that needs a login?
- OdysseyTV renders pages from a URL, so anything reachable with a share link or public URL works - like a Grafana snapshot, a published spreadsheet, or a status page. Pages behind an interactive login are not supported.
- What are built-in pages?
- Weather, news, stocks, transit, a clock, countdowns, photos and a daily quote come with OdysseyTV - pick one and choose a city, stop or symbol. No URL required.
- How long does each page stay on screen?
- Every page has its own dwell time, and you can set daily schedules so a page only appears when it matters. Reorder or edit pages on the web and the screen follows within seconds.
- Can several TVs show the same thing?
- Yes. Assign multiple Apple TVs to one dashboard and they mirror each other - edit once and every screen follows.
- What happens if a screen goes offline?
- You can set waking hours so a screen sleeps outside office hours, and OdysseyTV emails you if a screen goes dark unexpectedly, then again when it comes back.
Contact
Email hello@odysseytv.app - we typically reply within one business day. During early access you're talking directly to the people building OdysseyTV.